Refund policy
At Rebel Empire Merch, each product is made to order specially for you.
Because our items are custom printed and produced on demand, we do not accept returns or exchanges for buyer’s remorse, wrong size selection, change of mind, or incorrect shipping information provided by the customer.
We only offer replacements or refunds if:
- The item arrives damaged
- The item is defective
- You receive the wrong product
- There is a printing or production error
To request help, please contact us within 7 days of delivery with:
- Your order number
- Clear photos of the issue
- A brief description of the problem
If your claim is approved, we will offer a replacement or refund depending on the situation.
Please note that slight color variations may occur due to screen settings and printing processes.